Starter
$149/mo
For small teams replacing voicemail and missed-call forms.
- 300 AI minutes included
- 1 AI receptionist
- 1 phone number
- Call summaries and history
- Basic CRM capture
- Knowledge base answers
Pricing guidance
Straightforward pricing for AI phone operations.
Answer calls, book appointments, capture leads, route urgent issues, and summarize every conversation with AI agents built for real business workflows.
Before self-serve signup
Choose the plan shape. We will help configure the first call flow.
Pricing is shown for planning and evaluation. StraightDesk is currently demo-led so each account starts with the right phone setup, agent behavior, calendar rules, transfer targets, and CRM capture.
Most popular
Business
$449/mo
For service businesses that need reliable reception, booking, routing, and follow-up.
- 1,500 AI minutes included
- 3 AI agents or menu routers
- Calendar booking
- CRM workflows and structured intake
- Transfer targets and human escalation
- Dashboard analytics and 5 team seats
Growth
$899/mo
For higher-volume teams, multi-agent workflows, and deeper operations coverage.
- 4,000 AI minutes included
- 10 AI agents or menu routers
- Advanced routing and playbooks
- Team tasks and richer analytics
- Outbound campaign starter tools
- Priority support
Enterprise
Custom pricing for larger phone operations.
For multi-location teams, custom integrations, compliance requirements, higher minute commitments, SSO, SLA needs, or dedicated onboarding.
Included foundation
Every plan starts with the phone work that matters.
24/7 AI answeringCoverage for business hours, after hours, weekends, and overflow.
Call summariesReadable notes and outcomes after the conversation ends.
CRM captureNames, numbers, addresses, requests, and context stored cleanly.
Knowledge baseAgents can search approved business information during calls.
Human transferEscalate urgent, sensitive, or high-value calls to the right person.
Dashboard analyticsSee call volume, outcomes, summaries, and follow-up activity.
Why StraightDesk
More operational than a basic AI answering app. Less expensive than live receptionist coverage.
Callers leave partial details, hang up, or call the next business.
Minute packages rise quickly when you need coverage beyond simple messages.
Answering is useful, but businesses also need booking, routing, CRM, and tasks.
Calls become scheduled work, clean records, summaries, transfers, and follow-up.
Plan comparison
Pick by workflow complexity, not just call volume.
FeatureStarterBusinessGrowth
Included AI minutes3001,5004,000
AI agents / routers1310
Phone numbers125
Calendar bookingBasicIncludedAdvanced
CRM workflowsBasic captureStructured intakeAdvanced playbooks
Team seats3515
Outbound campaignsAvailable add-onAvailable add-onStarter tools
SupportEmailGuided setupPriority
FAQ
Questions before a pricing conversation.
Can I keep my existing phone number?
Yes. Most businesses can forward calls from an existing number or use a StraightDesk-managed number for a specific call flow.
What counts as an AI minute?
AI minutes are connected call time handled by a StraightDesk AI voice agent. Failed calls and unanswered calls are not the core pricing unit.
What happens if I exceed included minutes?
You can keep taking calls and pay the listed overage rate for your plan. Higher-volume accounts can move to Growth or a custom Enterprise rate.
Can StraightDesk book appointments?
Yes. StraightDesk can connect calendar integrations, respect business hours, collect intake details, and create appointment records.
Is outbound calling included?
Outbound tools are available as an add-on for most plans and included as starter capabilities on Growth. We scope outbound carefully because compliance, pacing, suppression, and list quality matter.
Why is setup separate?
Phone workflows are sensitive. Guided setup helps make sure the agent knows your business, escalation rules, calendar behavior, transfer targets, and customer intake requirements before going live.
Ready to price your call flow?
Start with the plan that matches your phone volume and workflow needs.
We will review your call types, transfer rules, scheduling needs, and CRM capture before recommending a final setup.