StraightDesk
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A little AI. A lot of forward motion.

Good conversations.
Great things
happen next.

Meet the AI front desk that gets things done. Calls answered. Appointments booked. Customers remembered. Your whole business, moving together.

▶ See it in action

Made for small teams. Ready for bigger things.

YOUR BUSINESS, IN MOTION
↙
A new conversation“Can you fit us in tomorrow?”
s↗
straightdeskOn it.
◎A little context goes a long way.Customer recognized
JLJamie LeeReturning customer✓
✓Booked
On the calendar. Off your plate.Service visit

Tomorrow · 10:00–12:00

↗   Details saved to CRM
One call. Everything connected.Illustrative workflow
WATCH A BUSINESS MOVE
WHAT THIS OPENS UPMore visits on the calendar.

One desk.
So much possibility.↙   Answer & qualify▦   Book & schedule◎   Remember & organize↗   Reach out & follow up

THE CALL IS JUST THE BEGINNING

Less busywork.
More business.

Your conversations shouldn’t live in one place and your work in another. Bring your calls, customers, calendar, and next steps to the same desk.

THE STRAIGHTDESK WORKSPACEDesign preview · sample data

See what needs you. Know what’s already handled.

One connected workspace. Fewer loose ends.

BUILT AROUND YOUR KIND OF BUSY

Your business is unique.
Your desk should get it.

A showing isn’t a service call. A consultation isn’t a checkup. Give your agents the knowledge and playbooks to handle what comes next.

POWERFUL TECH. SIMPLE START.

You know your business.
Start there.

No blank canvas. No maze of settings. Describe how you work, and the setup assistant helps turn it into a front desk that works for you.

  1. 01

    Tell us how your business runs.

    Your services, your customers, your way of doing things.

  2. 02

    Make the plan your own.

    Review the suggested agents, playbooks, and customer records. Connect your calendar.

  3. 03

    Test it. Fine-tune it. Let it ring.

    Try a real call, check the outcome, and launch with confidence.

✳Meet your setup assistantA conversation. A starting point.Preview
We run a home services business. We need help answering calls, booking service visits, and getting urgent jobs to dispatch.
✳

Let’s give every call a clear next step. Here’s a starting point for your team.

⌁A welcoming voiceReception agent · your tone, your services✓
⑂The right next stepBooking, questions, and urgent transfers✓
◎A place for every detailCustomers, contacts, and service requests✓
Draft ready for your reviewNothing goes live until you’re ready.

THE WHOLE DESK, WORKING TOGETHER

More than an answer.
A next step.

Choose the pieces you need now. Add more as the work grows. Everything starts with a real customer conversation and leads somewhere useful.

01 / CONVERSATIONS⌁

A voice that sounds like you

Give callers a natural first hello, with your hours, services, policies, and rules for when a person should take over.

Inbound agents · transfer targets
02 / KNOWLEDGE✳

Answers with real context

Put your FAQs, documents, and playbooks to work so agents can respond with useful information about your business.

Knowledge base · playbooks
03 / SCHEDULING▦

From question to booked

Offer available times, make the appointment, and keep the reason for the visit attached to the customer.

Calendar connections · time zones
04 / CUSTOMERS◎

Remember the whole story

Save structured records for customers, properties, jobs, cases, and whatever else your team needs to track.

Configurable CRM · linked records
05 / OUTREACH↗

Keep the conversation going

Organize lead lists and campaigns, make outbound calls, send SMS, and follow up within the hours and limits you set.

Campaigns · leads · suppression
06 / TEAMWORK☑

Make the handoff count

Turn a conversation into an assigned task, a routed call, or a concise summary your team can act on.

Team tasks · human escalation
07 / INSIGHT◫

See what’s really happening

Review call history, transcripts, activity, and analytics to spot missed questions and improve the experience.

Call history · analytics
08 / YOUR WAY⑂

Start simple, then shape it

Describe your business to the setup assistant, review its draft, and fine-tune agents and workflows as you learn.

Setup assistant · templates

CONNECTED WHERE IT COUNTS

Fits the tools
you already reach for.

Keep the tools your team uses in the picture. Connections require setup and may depend on the accounts and access you have.

01   CALENDARS
▦

Make time together.

Check availability and connect scheduled work to the calendars your team already uses.

Google CalendarOutlook Calendar
02   CUSTOMER SYSTEMS
◎

Carry context forward.

Sync approved CRM data to HubSpot or look up and update leads in Sierra Interactive.

HubSpotSierra Interactive
03   CALLS + MESSAGES
⌁

Use the number that works.

Power voice and messaging workflows through your connected phone provider.

TwilioTelnyx
04   BEYOND THE DESK
↗

Send work where it belongs.

Notify a Slack channel, call a custom webhook, or discover leads using Google Maps.

SlackWebhooksGoogle Maps
WHAT SHOULD CONNECT NEXT?

Tell us what your team uses.

Need Salesforce, another CRM, a field-service system, or something specific to your industry? We can scope new connections based on demand.

A FEW GOOD QUESTIONS

Let’s clear
the desk.

Is StraightDesk just an AI answering service?＋

Answering is the start. Your agents can qualify requests, book appointments, save structured CRM records, create team tasks, and route calls. Your team manages those outcomes alongside outbound campaigns and follow-ups in one workspace.

Can it work for my type of business?＋

Agents, playbooks, knowledge, and CRM record types are configurable. Start with the calls you receive and the actions your team takes, then tailor the workflow to your business. We’ll walk through your needs in a demo.

What happens when a caller needs a person?＋

You define transfer targets and escalation rules. Agents can route calls to your team when a request needs a human, based on the instructions and availability you configure.

Do I need to be technical to get started?＋

The setup assistant helps draft your configuration from a plain-language description. You review it, connect any required accounts, and test before going live. Guided onboarding is available to help with the details.

Can I see it working before I decide?＋

Yes. Book a demo and we’ll explore a workflow for your business. You can also compare plans and included usage.

YOUR NEXT CHAPTER STARTS WITH HELLO.

Small team.
Big front-desk energy.

Make room for the work you started your business to do.

Explore pricing ↗